Frequently asked questions
Everything you might want to ask.
What is EduSphere?+
EduSphere is a web-based school management platform. It combines attendance, homework, class diary, discussed portions, timetables, substitutes, exams and report cards, leave, announcements, parent–teacher meetings, private messaging, notifications and analytics in one system for principals, teachers and parents.
Who can use it?+
Schools of any size. The same platform works for a single school and for a network of schools, because every school is a separate, isolated workspace on the platform.
Do we need to install anything?+
No. EduSphere runs in the browser on phones, tablets and computers. There is nothing to install and nothing for your staff to maintain.
Does it work well on mobile phones?+
Yes — mobile is a first-class design target. Parents and teachers get thumb-friendly navigation, a bottom bar for the most-used pages, full-screen chat, and large tap targets.
Can a principal also mark attendance or post homework?+
No, by design. The principal’s role is management and oversight: approving registers, publishing results, managing people and seeing analytics. Marking registers, posting diary entries, assigning homework and entering marks belong to the teachers responsible for them.
What is the difference between a class teacher and a subject teacher?+
A class teacher is responsible for one class’s daily register, diary, leave requests and parent communication. A subject teacher teaches a subject in one or more classes and works with homework, marks and discussed portions. One person can be both; the workspace switcher lets them choose which class to work in, and the interface changes accordingly.
Can the principal give a teacher extra responsibilities?+
Yes. Each teacher can be given a position (such as Section Head or Exam Coordinator) and any combination of permissions — adding students or teachers, managing classes, creating exams, approving attendance, posting announcements, viewing reports, handling substitutes and running parent meetings. Permissions can be turned on or off at any time.
How is our school’s data kept separate from other schools?+
Every record belongs to exactly one school, and every query is scoped to the signed-in user’s school. Users can only reach data inside their own school, and roles further restrict what they can see and do within it.
Who can see my child’s information?+
Only the child’s parents or guardians linked to that student, the teachers responsible for the child’s class and subjects, and the school’s principal. Other parents cannot see another child’s records. See our Student & Children’s Data notice for details.
How are passwords and sessions protected?+
Passwords are stored only as salted one-way hashes (never in plain text). Sessions use signed, HTTP-only cookies that expire, accounts can be deactivated instantly, and the connection is encrypted with HTTPS. See the Security page for more.
Can parents see results before the school publishes them?+
No. Exam marks stay invisible to parents until the principal (or a teacher with that permission) publishes the exam.
What happens when a register is approved?+
It becomes locked. If a mistake is found, the principal returns it to the class teacher with a note; the teacher corrects and resubmits, and the principal approves again. Parents of absent students are notified only after approval.
Can one parent have more than one child at the school?+
Yes. A single parent login can be linked to several students — including children in different classes — and switch between them from any page.
Is there a mobile app?+
EduSphere is a responsive web application that behaves like an app on phones. You can add it to your home screen from the browser menu.
How do we get started or see a demo?+
Contact us by email or WhatsApp and we will arrange a walkthrough. A fully populated demo school is available so you can try every role before deciding.
What does it cost?+
Pricing depends on the size of the school or network and the support you need. Get in touch and we will share a clear, written quote with no hidden charges.
Who owns our data, and can we take it with us?+
Your school owns its data. We act as a service provider that stores and processes it on your behalf. On request we will provide an export of your school’s records and delete them when the agreement ends, subject to the retention terms in our Privacy Policy.
Which laws and standards do you design for?+
EduSphere is built with India’s Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 in mind, and with general good practice such as data minimisation, role-based access and purpose limitation. Each school remains responsible for its own lawful basis and consents for the data it collects.